Privacy Policy

Maheshwari Engineers ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy sets out how we collect, use, disclose, and safeguard information about you when you visit our website maheshwariengineers.in or contact us in connection with our engineering and construction services.

Please read this policy carefully. By using our website or submitting your information to us, you agree to the practices described in this policy.

We collect personal information that you provide directly to us and information collected automatically when you use our website.

Information you provide to us:

• Contact inquiries: Your name, phone number, email address, and the details of your construction project or inquiry, when you fill out the contact form or request a quote.
• Quote requests: Project type, location, estimated scope, preferred timeline, and budget, when you use our "Get a Quote" form.
• Email correspondence: Any information you include when you email us directly.
• Phone calls: Notes we make during or after a phone call with you, with your knowledge.

Information collected automatically:

• Usage data: Pages you visit, time spent on pages, links you click, and your browser's referring URL.
• Device data: Browser type and version, operating system, screen resolution, and device type.
• IP address: Your approximate geographic location derived from your IP address (city/region level only).
• Cookies: Small text files stored on your device. See Section 4 for details.

We use the information we collect for the following purposes:

We do not sell, trade, or rent your personal information to any third party. We may share your information in the following limited circumstances:

• Service providers: Trusted third-party vendors who help us operate our website (e.g., web hosting, analytics), bound by confidentiality agreements and prohibited from using your data for their own purposes.
• Professional advisors: Our lawyers, accountants, or auditors where necessary for compliance or dispute resolution.
• Legal requirements: If required to do so by law, court order, or government authority.
• Business transfers: In the event of a merger, acquisition, or sale of substantially all of our business assets, your information may be transferred as part of that transaction, subject to equivalent privacy protections.

In all cases, we share only the minimum information necessary and require recipients to protect your data appropriately.

Our website uses cookies and similar technologies to enhance your experience and collect usage data. The cookies we use are:

You can control or disable cookies through your browser settings. Note that disabling cookies may affect some functionality of the website. For more information on managing cookies, visit allaboutcookies.org.

We use Google Analytics to collect anonymised usage statistics. Google Analytics sets cookies on your device. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

Your personal information is stored on secure servers located in India. We implement appropriate technical and organisational security measures to protect your data against unauthorised access, alteration, disclosure, or destruction, including:

• SSL/TLS encryption for all data transmitted between your browser and our website
• Restricted access to personal data — only authorised personnel who need it to perform their duties
• Regular security reviews of our systems and data handling practices
• Secure deletion of data when it is no longer required

We retain your personal data only for as long as necessary for the purposes described in this policy, or as required by law. Our standard retention periods are:

• Enquiry/quote data (non-clients): 12 months from last contact, unless you become a client.
• Client project data: 7 years after project completion, to satisfy legal and tax obligations.
• Marketing consent records: Until you withdraw your consent, then deleted promptly.
• Website analytics data: 26 months (anonymised after 14 months).

At the end of the relevant retention period, your personal data is securely deleted or anonymised so it can no longer be associated with you.

You have the following rights regarding your personal information. To exercise any of these rights, please contact us using the details in Section 11.

• Right to access: Request a copy of the personal data we hold about you.
• Right to correction: Ask us to correct inaccurate or incomplete information.
• Right to deletion: Request that we delete your personal data where it is no longer necessary or where you withdraw consent.
• Right to restrict processing: Ask us to pause processing your data in certain circumstances.
• Right to data portability: Request your data in a structured, machine-readable format.
• Right to object: Object to our use of your data for marketing or legitimate interest purposes.
• Right to withdraw consent: Where we rely on consent, you may withdraw it at any time without affecting existing processing.

We will respond to all valid requests within 30 days. We will not charge a fee for exercising your rights unless the request is clearly unfounded or excessive.

Our website may contain links to third-party websites, such as Google Maps embedded location views, or links to partner organisations. These third-party sites have their own privacy policies, and we do not accept responsibility or liability for their policies or the content of those sites.

We encourage you to review the privacy policy of any external website you visit through a link on our site.

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will delete it promptly.

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer. When we make material changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us through any of the following channels:

You also have the right to lodge a complaint with the relevant data protection authority in your jurisdiction if you believe your rights have been violated.